Important Travel Information: Storm Goretti Expected to Cause Significant Disruption

Updated: 8 January 2026 (Version 1.3)

Please be aware that the Met Office has issued Amber and Yellow weather warnings for Storm Goretti on Thursday 8 January and Friday 9 January 2026. This storm is expected to bring widespread snow, ice, rain, and strong winds, which may significantly impact rail services across England, Wales, and Scotland.

In very cold weather conditions, snow and ice can accumulate on railway tracks, blocking points and affecting signalling. Ice can also coat electrified third rails and overhead power cables, preventing trains from drawing power and potentially leaving them stranded. Additionally, lines may be blocked or subject to temporary speed restrictions, leading to displaced trains and traincrew.

As a result, train services are highly likely to be subject to delays, diversions, and cancellations. We strongly advise all passengers to check their journey on National Rail Enquiries (nationalrail.co.uk) immediately before attempting to travel.

Train Operators Expected to Be Significantly Affected

At present, the following train companies are expecting to be significantly affected by the poor weather and may issue a ‘do not travel’ policy:

• Avanti West Coast
• CrossCountry
• East Midlands Railway
• LNER
• London Northwestern Railway
• Transpennine Express (specifically for travel between Manchester Piccadilly and Sheffield)
• Transport for Wales
• West Midlands Railway

All these operators are advising customers to check before they travel. Please note that the National Rail Enquiries real-time Journey Planner might not be showing all altered services immediately. Always check your entire journey for any changes, which could occur at advance or at short notice.

Mutual Ticket Acceptance

In the event of your service being severely affected by disruption caused by the storm, cross-industry ticket acceptance may be made available. Any mutual ticket acceptance with other operators will be communicated locally by the train operators when and if an agreement is made.

Where mutual ticket acceptance is in place on any given date with another operator, customers may use the services of either the affected train operator or the other operator to complete their journey on that date, regardless of the type of ticket purchased.

Crossing London Journeys

If your ticket includes a cross-London marker [† + Maltese Cross] denoting validity on London Underground and DLR services, please note the following:

• These services will **only be valid on the specific date shown on your original ticket.**
• If you choose to travel on an alternative day using the extended validity policy, you will need to purchase a separate ticket or use ‘Pay As You Go’ (contactless or Oyster) for the London Underground or DLR segment of your journey.

Transport for London (TfL) has confirmed that London Buses or London Trams **cannot be used as an alternative** on any day, nor can London Underground or DLR services be used outside of the valid route and on a date other than that shown on your original ticket. Customers will be expected to pay for their TfL journeys as normal.

Refund Information

We want to remind you that you always have the option to cancel your journey and obtain a refund for your ticket.

• For customers who choose not to travel at all, standard refund policies will apply. If you decide not to travel because the train you intended to use is cancelled, significantly delayed, or rescheduled after you purchased your ticket, or if your reservation will not be honoured, you will be able to claim a **full refund with no administration fee** charged for your unused ticket (excluding Season Tickets). This is in line with National Rail Conditions of Travel Condition 30.

• If a ‘Do Not Travel’ message is in place from a train operator, you will also be able to claim a **full refund with no administration fee** charged.

• If you have a Return ticket and they do not/cannot make their outward journey because of disruption, you are permitted a full refund on their ticket, even if the return journey itself is not affected by the storm. The same applies if the return journey is planned for a day affected by the storm but the outward journey is not.

Please contact us at MyTrainTicket.co.uk to arrange your refund.

Plan Your Journey

We highly recommend that all passengers check the latest travel information immediately before setting off for their journey. You can find real-time updates on National Rail Enquiries at nationalrail.co.uk.

Thank you for your understanding and patience during this period of challenging weather.

The MyTrainTicket.co.uk Team